How To Personalize Broadcast In CRM?

1. Click on Go To CRM

Click on Go To CRM

2. Click on Broadcast

Click on Broadcast

3. Click on Create New Broadcast

Click on Create New Broadcast

4. Type A “Broadcast Title”

Type A "Broadcast Title"

5. Select a Broadcast Type

You can either select Immediate OR Schedule

Select a Broadcast Type

6. You can Select Send to All Your Contacts / Filtered Contacts

You can Select to Send to All Your Contacts / Filtered Contacts

7. Click on #1 Message

Click on #1 Message

8. Select your Channel.

Select your Channel.

9. Select Message Type

Session messages only get Delivered if the user is in a 24-hour Session Window whereas Templates are delivered to All users, it is suggested to use Template Messages.

Select Message Type

10. Select Message Type as Template

Select Message Type as Template

11. Customize Your Template by Selecting the Custom field for Body Variables.

You can also manually type the Variables.

Customize Your Template by Selecting Custom field for Body Variables.

12. Type the Testing Number with Country code (no + sign)

Type the Testing Number with Country code (no + sign)

13. Click on Save

Click on Save

14. Click on OK

Click on OK

15. Click on the Tigger button.

Click on Tigger button.

16. Click on OK

Click on OK

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